All orders are processed within 3-4 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment Carrier: Canada Post
Available delivery and cost options available for your destination will be presented at checkout.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation Email once your order has shipped containing your all pertinent information including tracking number(s) if applicable.
Customs, Duties and Taxes
Donna Rodman Studio is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)
Damages
Donna Rodman Studio is not liable for any products damaged or lost during shipping. If You received your order damaged, please contact the shipment carrier to file a claim.
Contact Us
If you have any questions, please feel free to contact us.